FAQ page

Our website packages usually range from $2000-$50,000+. However it really depends on what kind of website you need. The process we use to build your website takes a certain amount of time and a lot of planning and research. Unlike other agencies, we DON’T use templates. We build your website from scratch, which means you get a unique design tailored around your business. Buying a website from us should not just simply be seen as a business expense as your website is a sales tool that should earn you money.

It’s not unusual to start researching or contacting web designers straight away once you realize you need a website. Before you start looking for a solution you need to identify what you want to achieve from your website. Every website should have a purpose aside from being just another online business card.

You need to be sure that your site is generating a return on investment. It shouldn’t be written off as a business expense. Your website should come equipped to provide inquiries and sales on an ongoing basis.

Here are a few ideas for your own website purpose…

• Collect website inquiries
• Increase the number of phone calls you get
• Sell your digital products online
• Showcase your work
• Increase donations
• Build an online community
• Promote your event
• Share your knowledge & expertise
• Build an email list of prospects

You may need your website to do numerous different things but it’s important you know what they are before you build your website.

Your website should be crafted around the overall purpose of your business. So every aspect of the website’s design, copy and usability should be focused on driving your end user to do what you want them too.

ABSOLUTELY – we have helped thousands of companies build their website. From small mom and pop shops to multi country companies. We understand that having a website is a vital part of your business and it is not always affordable. Just ask and we can work with your budge and time frame.

If we build your website, we will generally manage the hosting for you so you don’t need to do anything. We use the same hosting company for our own website and for ALL our clients. Each website is managed individually to avoid any security issues. Every website we build has unlimited bandwidth, 20GB of disk space, 2GB Ram and 99.9% uptime. We’ve used the same company for 15 years and we don’t plan on changing this anytime soon.

If you’re interested, the company we use is Knownhost.

When we design your website, we’ll build in all the features you want, including an email sign-up form. As we design all our websites from scratch, we’ll make sure it fits in with your website style and branding.

What you will need is an email marketing platform such as Mailchimp. As you’re collecting customer’s private data it’s best to invest in a secure and reliable third party service, such as these. We can set this up for you, however, these services do charge as well. Usually, the first 2000 signup are free with Mailchimp then you must sign up for their services at around $20 per month.

Yes you can, we use WordPress to build your website which means you can make changes yourself without knowing how to code. We will also teach you how to use it with a series of helpful videos.

You can have an unlimited amount of pages on your website. We will usually design you 3 pages layouts i.e. A homepage, a blog page an inner page e.g. your about page. You can then use whichever layout you want for each new page you want to add. We will go over all of the details as we are building your site.

It depends on the package you choose. We are happy to write the text for your website if you would like. We have a copywriter in house who will create the content for your website so you don’t have to.

We will ask you a series of questions before we begin, then we will research your market and suggest a series of pages for your website. We’ll learn as much as we need to know to create compelling words that inspire people to get in touch.

If you already have a website. That’s great. This means we can build your new website while your other website is still live. Once we are ready to go live and you are happy with the new site we can then swap the old site for the new one. It can take as little as 10 minutes for the new website to be visible. This means you’ll barely even notice a dip in your traffic numbers.

Yes. Hosting is like renting space on the internet. You’ll need to buy hosting otherwise people won’t be able to access your website. We will handle this for you.

Hosting usually costs less $250 per year. It can cost a lot more depending on your requirements. Hosting prices usually increase the more website visitors you have.

Since we have our own servers and we build your website, we will usually host it for you and you don’t need to do anything. We pay the hosting fee for the first year and we’ll send you an invoice once a year thereafter. Alternatively, you can host the website elsewhere and manage it yourself. It’s completely up to you.

Yes. We will purchase the images for your website. We use stock image websites such as Envato, Shutterstock and 123rf to buy professional images so that you don’t have to pay a photographer.